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ReStore Cashier

Reporting to the ReStore Assistant Manager, the Cashier is responsible for providing excellent customer service, ensuring the sales floor is in good working order, performing store administrative tasks and providing timely and accurate check out.

ESSENTIAL DUTIES:

  • Greet ReStore customers in a friendly and courteous manner when they enter the store and upon checking out
  • Provide a high standard of customer service to customers
  • Assist customer with questions, concerns and general inquiries in a professional manner
  • Accurately enter pricing information and data into the register when checking out customers and ensure that the correct payment has been received for the transaction
  • Supervise Cashier Station and Volunteers working the register
  • Maintain organization of the Cashiers station and registers, as well as stocks the supplies for those areas as needed
  • Train and supervise volunteers working the register
  • Troubleshoot Cash register issues
  • Address and document policy violations and performance issues with ReStore Assistant Manager
  • Perform the functions of the role within the ReStores established guidelines, specifically, related to product set up, register & cashier procedures as well as follow the standards of customer service
  • Work cohesively with ReStore staff and volunteers to complete tasks related to merchandising, space and safety as well as promote the mission of Habitat for Humanity Cabarrus County
  • Manage Silent Auction program; select and price 30-40 items for silent auction
  • Display items appropriately on the shelves and retail floor in coordination or retail selling standards
  • Help maintain a safe and clean store that adheres to safety standards by regularly checking the sales floor
  • Stock shelves and straighten the product on the sales floor as needed
  • Assist with scheduling and coordinating donor pick ups as needed
  • Participate in required department or affiliate-wide meetings, events, professional development, training, and process improvement
  • Provide guidance and direction to Community Service workers in retail area as needed
  • Work effectively in a team-based environment by communicating with co-workers, volunteers and management in a productive way
  • Comply and abide by all Habitat for Humanity Cabarrus County and Habitat International policies and procedures where applicable
  • Perform other duties as may be assigned

 

QUALIFICATIONS

  • Commitment to the mission and values of Habitat for Humanity Cabarrus County
  • High School diploma or equivalent, preferred
  • Strong customer services skills the ability to defuse challenging situations with tact
  • Attention to detail and mathematical skills
  • Ability to use a multi-line phone system, cash register/POS system and general office equipment
  • Self-starter with a positive and pro-active approach
  • Flexibility and adaptability to be able to perform most ReStore tasks in the absence of volunteers
  • Ability and willingness to lift up to 40 pounds
  • Effective interpersonal skills with in a diverse environment and good listening skills with the ability to empathize with others
  • Previous retail/cashier/customer service experience preferred

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The majority of the work is done inside in an office and a retail environment.

Must be able to:

  • Stand or walk for the majority of a work day, including working on uneven surfaces
  • Apply physical mobility, including reaching, lifting, holding, pushing and pulling, carrying, bending, climbing stairs and ladders, kneeling, arm and leg extension
  • Occasionally lift up to 40 pounds
  • Maneuver within the office and ReStore areas

Send resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

Habitat for Humanity Cabarrus County is an equal opportunity employer.